Dashboard Cards and Missing Information

Hello, I had this request about a month ago and no answer so I am submitting again. Hope that is ok. I am still having trouble with the standard dashboard cards. several cards are missing data. For example, the Sales Pipeline Funnel and Sales Pipeline Weighted Cards are only showing 8 Pipeline Stages out of the 13 I have created. I have the Insightly Plus Plan. Is this part of the restrictions? Any help would be appreciated

 

Previous request with images: https://support.insight.ly/hc/en-us/community/posts/360039721154-Dashboard-Cards-and-Missing-Information

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3 comments
  • Alejandro A. You set my last post as "Answered" but never responded. Can you or someone please reach back out to me?

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  • I'm also having trouble with the sales pipeline funnel. Starting a few days ago, my sales pipeline funnel dashboard suddenly went to $0. I didn't change anything. I have numerous opportunities that are still in the system, with various amounts of opportunity values. Up until a few days ago, my sales pipeline funnel was accurately showing the sum of my opportunities (i.e. $65,000). Then, I logged in one day, and the sales pipeline funnel now shows $0. Is there a known error for this?

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  • David Daily

    It's upsetting that such a simple issue with an even simpler solution took over a month to get resolved. I had to go through so many different routes and talk to different people. I don't think your problem is similar to mine so I don't think I can help. but try creating a ticket by emailing support@insight.ly

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