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Cannot add email from Gmail sidebar

The videos and screenshots show that I can add a gmail to a contact. There is no drop-down list that allows me to save the email. I am enclosing the documentation's stated drop-down that I cannot see.

Sean

 

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  • Hi Sean,

     

    Thank you for reaching out to us! 

     

    I see that you have already created a ticket for this issue. We will continue to assist you through that ticket.

     

    Have a great rest of the day!

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