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Alejandro A

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Recent activity by Alejandro A Sort by recent activity Recent activity Votes
  • Hello llya,  Thanks for bringing this to us and I'll be happy to help! There are two options here when dealing with Leads and I'd like to clarify how they both work. Converting a lead to a contac...

  • Hello Andrew, Sorry to hear you are unable to log into your Insightly! If you are unable to log in using your email address and password. I suggest attempting to reset your Insightly password. You ...

  • Hello Mark, I see that an invitation was sent to the email address you listed above. Did you not receive this invitation to complete the process of you joining the Insightly Account.  If you didn't...

  • Hello Colby, Insightly, unfortunately, doesn't provide individual backup or data restoration services. However, if you like you can check your Recycle Bin, which you can restore items deleted in th...

  • Hello Bucks, Sorry to hear that the Insightly mobile app is crashing for you. Have you tried uninstalling and reinstalling the app? It might also sound not as effective however power cycling your d...

  • Hello Brad,  What you are currently asking for is not available. If you like to see this feature one day within Insightly. I recommend posting a request on our Ideas & Suggestions. Once posted ...

  • Hello Huong, If you need to change a G Suite domain or email address, please note that Google doesn't support the transfer of the connections to external applications like Insightly. With that in m...

  • Hello Jack, Sorry for having this experience.  Can you provide your exact steps on how you arrive at this issue? I'd like to attempt and replicate the issue on my end.  Looking forward to your resp...

  • Hello Wolfgang, Thanks for your feedback and contribution to our Ideas & Suggestions page! I'd like to suggest if you have the Enterprise subscription with Insightly is the use of SAML Single S...

  • Hello Ed, Sorry to hear you are experiencing this when using your iPad.  First, please make sure you are using the most current version of Insightly. Next, can you tell me what version of the Apple...