Alejandro A
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Hello Mell, After taking a look at your Insightly Account it seems you have both a Non-Google and G-Suite account associated with your email. Unfortunately, there’s no way to merge these accounts, ...
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Hello Stuart, I see that you are already working with our Senior Techs in ticket #180894 regarding this issue. Please keep an eye out on your emails as we will communicate to you when this has been...
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Hello Philipp, I apologize that you are experiencing this! Can you provide me with a screenshot of your mapping when importing your file into your Insightly Account?
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Hello, l apologize that you are experiencing this issue! Can you provide me with a screenshot of your screen where the collapse button doesn't appear? Also please answer the questions below to help...
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Hello Michael, If you like to create a report for Organizations without any linked Contacts please follow these steps: Select Reports Tab Select Organization Report Drag over "Linked Contacts Co...
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Hello, Thanks for your feedback! I'm happy to hear you are and have enjoyed using Insightly. Keep the feedback coming as we love to hear from our users on how to improve the Insightly Experience. ...
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Hello Michelle, I see I am already working with Jenna Hopkins on this issue through a ticket that was created. If you like I can Cc you on the ticket if you would like to stay in the loop via Jenn...
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Hello Chelsea, Are you able to provide a screenshot of the issue uploading a file fails? In regards to uploading files and needing to refresh the page, our servers our asynchronous. So we refresh y...
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Hello Kevin, This is correct currency is based on the user's settings this is why if another user has a different setting for there currency it will not reflect in your instance. I understand how t...
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Hello Kelly, At this time Insightly does not allow for this feature to be turned off. If you have the time I encourage you to post your idea to our Ideas & Suggestions page. We are always looking f...
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