Alejandro A

Member since December 21, 2017 15:57
Total activity 4654
Last activity May 06, 2020 17:19

Recent activity by Alejandro A

Hey Kim, Sorry, about the delay in response. Our company was out of the office on Friday for training. And, the last two days I was out sick. Please know that I'm continuing to look into this. Can...
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- Created February 26, 2020 17:16
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Hey Kim Heagle, Currently, you can make updates to existing records based on Record ID number. With that in mind, to update your records, we recommend: First, Export the records you'd like to upda...
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- Created February 20, 2020 17:40
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Hey Dan Cole, Glad to hear it. We don't provide individual backup. However, you have three options to make copies of your Insightly data, and my recommendation is to do so on a regular basis. Plea...
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- Created February 20, 2020 17:39
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Hey Camille Lopez y Oso, This is currently not available. For now, I've gone ahead and placed this post in our Ideas & Suggestions page, which is monitored by our Product and Engineering teams. Yo...
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- Created February 20, 2020 17:34
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Hey Jason Drakopoulos, Did you happen to try selecting the 'Other' option when setting up your SMTP settings? This might do the trick.
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- Created February 20, 2020 17:31
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Hey Jordan Roeda, Thanks for giving that a try and for your detailed troubleshooting steps. After speaking with my Senior Tech Team they informed me of the following. It looks like the best way to...
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- Created February 20, 2020 17:27
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Hey Jordan Roeda, I'm sorry you're having trouble with that. It sounds like your issue could be related to your web browser. To check if it’s the browser, can you try accessing the page with a diff...
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- Created February 19, 2020 16:31
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Hey Jordan Roeda, Thanks for the update. Can you please provide me with a screenshot of the message you are receiving?
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- Created February 19, 2020 15:58
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Hello Anton Oosthuizen, Thanks for your feedback and for helping improve the overall Insightly experience for our users. I have escalated this to further help Kevin Pannebecker. In regards to the ...
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- Created February 19, 2020 15:57
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Hello Clint Goad, This was an issue we were seeing and is now resolved. Please let me know if you keep experiencing this error issue. Thanks.
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- Created February 19, 2020 15:47
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