What are Custom Fields?

While Insightly CRM comes with standard fields, like name, phone number, and email address, you will probably want to add more of these as well as your own specialized fields. Common examples of custom fields include billing ID numbers, contract renewal dates, project types, and referral information. You can even group your fields under their own expandable sections; custom field groups help you organize and order your fields into sections.

After creating a field, you can clone it for other objects. By mapping custom lead fields and custom opportunity fields, your field values can be copied from a converted lead or opportunity to the new records that Insightly automatically creates for you.

Custom fields can be created for the following objects:

ApplicationAvailable Objects
CRM
  • Contacts 
  • Events 
  • Leads 
  • Opportunities 
  • Opportunity Projects 
  • Organizations 
  • Price Book Entries 
  • Products 
  • Projects 
  • Quotes 
  • Quote Products 
  • Tasks 
  • Custom Objects
Marketing
  • Lists 
  • Prospects 
  • Custom Objects
Service
  • Contacts 
  • Knowledge Articles 
  • Organizations 
  • Tasks 
  • Tickets 
  • Custom Objects


Limits

Each Insightly subscription plan limits the number of custom fields you can create per object. Custom fields will also count towards your storage limits. Only Insightly administrators can create custom fields

Subscription PlanStandard ObjectsCustom Objects
Free

2 custom fields per object

Not available
Plus

50 custom fields per object

Not available
Professional

100 custom fields per object

100 custom fields per object
Enterprise

200 custom fields per object

500 custom fields per object


  • Enterprise plans can create up to 25 multi-line text fields per object.
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