How to set visibility permissions on a record

This article is part of the Security & Permissions Guide

When your Insightly account uses Simple Permissions, you'll see a Visibility Permissions setting when creating or editing a record. Regardless of which options you choose, Insightly administrators will always have access to every record.

These settings will not appear if your account is set to Advanced Permissions.

Visibility for tasks and events

When editing a task or event, the Visibility options include Public or Private.

  • Public allows any user on your account to view the record.
  • Private limits access to the creator of the task or event, the person the task is assigned to, and administrators on the account.


Visibility for other records

For all other records, there are more options to make a record visible to other users. The setting appears at the bottom of the page when you're editing a record. For emails, the link to permissions is at the top.

With these permissions, you can limit who can see the record to the person who created the record, a team of users, or individual users selected from a list.


Default Settings

Users can set their own default visibility settings for new emails or new tasks and events from their User Settings. Administrators can set account-wide default settings for visibility for other records from System Settings.

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