G Suite is a subscription-based productivity suite from Google. It used to be called Google Apps for Work and is not the same as a free Gmail account.
- What does this have to do with Insightly?
- What's the difference between these accounts?
- How do I know which type of account I have?
- Can I switch between a G Suite/non-G Suite account?
- How to switch
What does this have to do with Insightly?
While you can sign up through our pricing page and create a standard Insightly account that is not connected to G Suite, G Suite administrators can create a different account—an "Insightly for G Suite" account—through the G Suite Marketplace.
If you'd like to use Insightly for G Suite, you must register for a paid account with G Suite before signing up for Insightly.
What's the difference between these accounts?
Insightly for G Suite accounts offer some features that other Insightly accounts do not.
You can log in to Insightly directly from G Suite's app grid.
You also will have more functionality when using the Insightly Sidebar for Gmail.
How do I know which type of account I have?
You can check which type of account you have by clicking Insightly's profile menu and rolling your cursor over User Settings. A gray message box will display account information below your name.
- "Domain" will display in Insightly for G Suite accounts - This is when you have created an Insightly account that is connected to your G Suite domain.
- "Instance" will display in non-G Suite (or Standard) accounts - This is an Insightly account that is not connected to a G Suite domain.
Can I switch between a G Suite/non-G Suite account?
Yes. The owner of the account can convert an account to a G Suite account.
Once completed, all existing users will be automatically converted to G Suite users. If they do not have a G Suite account with the same email address, they cannot be converted.
The conversion cannot be initiated if a G Suite account already exists for the given domain name.
Additionally, if one of your users has another account that uses their G Suite email, they will not be converted and you will be unable to move forward until they delete the account.
You will receive the following error:
The G Suite domain name [Your Domain Name] is already in use by a different Insightly instance.
Please delete the instance first to continue the conversion.
How to switch
Go to Billing and Account.
Click the Convert to G Suite tab.
Click Continue. You must have a G Suite account before moving forward.
Click Sign in with Google G Suite to verify the setup and complete the instance conversion.