G Suite is a subscription-based productivity suite from Google. It used to be called Google Apps for Work and is not the same as a free Gmail account.
What does this have to do with Insightly?
While you can sign up through our pricing page and create a standard Insightly account that is not connected to G Suite, G Suite administrators can create a different account—an "Insightly for G Suite" account—through the G Suite Marketplace.
If you'd like to use Insightly for G Suite, you must register for a paid account with G Suite before signing up for Insightly.
What's the difference between these accounts?
Insightly for G Suite accounts offer some features that other Insightly accounts do not.
You can log in to Insightly directly from G Suite's app grid.
You also will have more functionality when using the Insightly Sidebar for Gmail.
How do I know which type of account I have?
You can check which type of account you have by clicking Insightly's profile menu and rolling your cursor over User Settings. A gray message box will display account information below your name.
- "Domain" will display in Insightly for G Suite accounts - This is when you have created an Insightly account that is connected to your G Suite domain.
- "Instance" will display in non-G Suite (or Standard) accounts - This is an Insightly account that is not connected to a G Suite domain.
Can I switch between a G Suite/non-G Suite account?
No. If you're not sure which one to use, it's best to sign up for Insightly on our website without connecting it to G Suite.
If you already have an Insightly account, you will not be able to connect it to G Suite—this can only be done when signing up for Insightly. Also, Insightly does not support multiple domains or sub-domains for the G Suite connection.
To be extra clear: A non-G Suite account cannot be changed to an Insightly for G Suite account or vice versa, and accounts cannot be merged. If you register for one type of Insightly account and decide to change it later, you will have to create a whole new account and transfer your main records manually. It's not fun.